sgjili Casino Terms & Conditions: Complete User Agreement

1. General Provisions

1.1 Definitions

"Account" refers to the unique user account created by a Member upon successful registration on the sgjili platform. "Platform" refers to the sgjili website, mobile-optimized interface, and all associated gaming services accessible at sgjili.cam and its subdomains. "Member" or "User" refers to any individual who has successfully registered an account and been verified by sgjili. "Balance" refers to the total funds held in a Member's account, including deposited funds and bonus credits, displayed in Philippine Peso (PHP). "Wager" refers to any bet, stake, or game participation that deducts funds from a Member's Balance. "Bonus" refers to promotional credits, free spins, or other incentives provided by sgjili subject to specific terms and conditions.

1.2 Legal Status and Licensing

sgjili Casino operates under License No. [REDACTED] issued by the Philippine Amusement and Gaming Corporation (PAGCOR), the sole regulatory authority for casino gaming operations in the Philippines. All gaming activities offered through sgjili are subject to PAGCOR regulations, the Philippine Gambling Act, anti-money laundering legislation, and applicable consumer protection laws. The Operator reserves the right to restrict or deny service to individuals in jurisdictions where online gaming is prohibited or where the Operator is not licensed to operate. Members are solely responsible for ensuring their participation in sgjili gaming activities complies with all laws applicable in their jurisdiction.

1.3 Amendments to Terms

The Operator reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Material changes will be communicated to Members via email notification to the registered email address on file, announcement on the sgjili website, or notification within the Member's account dashboard. Continued use of the sgjili platform following any amendment constitutes acceptance of the modified Terms. Members who do not agree to modified Terms must cease using the platform and may request account closure through customer support. It is the Member's responsibility to review these Terms periodically for updates.

2. Account Registration and Verification

2.1 Eligibility Requirements

To register an account on sgjili Casino, you must meet the following eligibility requirements: (a) You must be at least 21 years of age as of the date of registration; (b) You must be a legal resident of the Philippines with a valid Philippine government-issued identification document; (c) You must provide accurate, current, and complete information during the registration process; (d) You must not be a person who has previously been excluded or banned from sgjili or any other PAGCOR-licensed gaming platform; (e) You must not be a politically exposed person (PEP) or immediate family member of a PEP unless additional verification is completed; (f) You must not be acting on behalf of a third party or using a false identity. The Operator reserves the right to refuse registration or terminate existing accounts that do not meet eligibility requirements.

2.2 Account Registration Process

Registration requires submission of the following information: full legal name as it appears on government-issued identification, date of birth, valid Philippine mobile phone number, email address, residential address, and preferred currency (PHP). Members must create a unique username and secure password meeting minimum security requirements (minimum 8 characters, combination of letters, numbers, and special characters). The email address and mobile phone number provided during registration must be accessible to the Member for verification and communication purposes. Registration through proxy services, temporary email addresses, or fraudulent information is strictly prohibited and will result in immediate account suspension.

2.3 Identity Verification (KYC)

In accordance with PAGCOR anti-money laundering requirements and the Philippine Anti-Money Laundering Act (AMLA), sgjili requires all Members to complete identity verification (Know Your Customer or KYC) procedures before processing withdrawals. KYC verification requires submission of: (a) A clear, legible copy of a valid government-issued photo identification document (Philippine passport, driver's license, UMID, SSS ID, or PRC ID); (b) Proof of residential address dated within the last three months (utility bill, bank statement, government correspondence, or barangay certificate); (c) Verification of payment method ownership (bank statement showing account holder name, GCash screenshot showing account name and number, or Maya verification). The Operator may request additional documentation if initial submissions are unclear, expired, or raise compliance concerns. Accounts remain restricted from withdrawals until KYC verification is successfully completed.

2.4 Account Security and Confidentiality

Members are solely responsible for maintaining the confidentiality of their account login credentials, including username, password, and any two-factor authentication codes. Members must not share account access with any third party, including family members, friends, or gaming partners. Any activity conducted through a Member's account will be deemed the responsibility of the registered account holder. Members must immediately notify sgjili customer support if they suspect unauthorized access to their account, observe suspicious transactions, or identify security vulnerabilities. The Operator is not liable for losses or damages resulting from a Member's failure to maintain account security or from unauthorized use of account credentials due to Member negligence.

2.5 Account Restrictions

Each individual is permitted to register and maintain only one (1) active account on sgjili Casino. Multiple accounts registered to the same individual, household, IP address, device, or payment method are strictly prohibited. Detection of multiple accounts will result in: (a) Immediate suspension of all related accounts; (b) Forfeiture of any bonus funds or pending winnings across all accounts; (c) Refund of deposited funds (if no fraudulent activity is detected) to the original deposit method; (d) Permanent ban from future sgjili registration. Accounts may not be transferred, sold, gifted, or assigned to another individual under any circumstances. Attempts to transfer account ownership will result in permanent account closure.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

sgjili accepts deposits through the following payment methods: GCash, Maya (formerly PayMaya), bank transfer via BPI, BDO, Metrobank, UnionBank, and other Philippine banks, and cryptocurrency via USDT TRC20 and selected stablecoins. All deposits are processed in Philippine Peso (PHP) and credited to the Member's Balance immediately upon successful payment confirmation. Minimum deposit amounts vary by payment method (typically ₱100 - ₱500). Maximum deposit limits are displayed at the time of transaction and may vary based on account verification status and payment method. sgjili does not charge deposit processing fees; however, third-party payment providers may impose their own transaction fees. Members are responsible for ensuring sufficient funds are available in their payment accounts and for any overdraft or insufficient funds fees imposed by their bank or payment provider.

3.2 Withdrawals

Withdrawal requests may be submitted at any time through the sgjili account dashboard. Minimum withdrawal amount is ₱500 for GCash and Maya, ₱1,000 for bank transfers, and ₱2,000 for cryptocurrency. Maximum withdrawal limits are: ₱50,000 per transaction for GCash/Maya, ₱500,000 per transaction for bank transfers, and ₱1,000,000 per transaction for cryptocurrency, subject to monthly limits as determined by account status and verification level. Withdrawals are processed to the same payment method used for deposit unless alternative arrangements are approved by sgjili support for security or compliance reasons. Standard withdrawal processing times are: 10-15 minutes for GCash/Maya during business hours, 12-24 hours for bank transfers, and 24-48 hours for cryptocurrency. Withdrawals exceeding ₱100,000 may require additional verification and extended processing time.

3.3 Withdrawal Conditions and Restrictions

Withdrawals are subject to the following conditions: (a) The Member's account must be fully verified (KYC completed); (b) All bonus wagering requirements must be satisfied before bonus-related winnings can be withdrawn; (c) The Member must have wagered at least 1x (one times) the deposited amount on eligible games before requesting withdrawal (anti-money laundering requirement); (d) The account must have no outstanding disputes, pending investigations, or compliance holds; (e) Withdrawal requests exceeding ₱500,000 may be processed in multiple installments over several business days. The Operator reserves the right to request additional verification documents, conduct enhanced due diligence, or decline withdrawal requests if fraudulent activity, bonus abuse, or policy violations are suspected. Funds from declined withdrawals will be returned to the Member's account Balance pending resolution of the issue.

3.4 Currency and Exchange

All financial transactions on sgjili are conducted in Philippine Peso (PHP). Members depositing through payment methods denominated in other currencies will have their deposits converted to PHP at the prevailing exchange rate applied by the payment provider at the time of transaction. sgjili is not responsible for currency conversion fees or exchange rate fluctuations. For cryptocurrency deposits, the conversion rate from USDT or other cryptocurrencies to PHP is determined at the time of transaction based on market rates provided by sgjili's payment processor.

3.5 Fees and Charges

sgjili does not charge fees for deposits or withdrawals. However, third-party payment processors (GCash, Maya, banks, cryptocurrency networks) may impose their own transaction fees, which are the responsibility of the Member. Inactive account fees may apply to accounts with no login activity for 12 consecutive months and a positive Balance. Inactive accounts will be charged ₱500 per month or 10% of the remaining Balance (whichever is lower) until the Balance reaches zero or the account is reactivated. Members will be notified via email 30 days before inactive account fees are applied.

4. Bonuses, Promotions, and Loyalty Programs

4.1 General Bonus Terms

All bonuses, promotions, free spins, cashback offers, and loyalty rewards offered by sgjili are subject to specific terms and conditions as stated in the promotional offer description at the time of activation. Bonuses are provided at the sole discretion of sgjili and may be modified, suspended, or terminated at any time. Unless otherwise stated, all bonuses carry wagering requirements that must be completed before associated winnings can be withdrawn. Bonus funds and free spin winnings are considered "bonus money" until wagering requirements are met, at which point they convert to withdrawable "real money." Members may opt out of bonuses at any time; however, opting out will forfeit any bonus funds and associated winnings derived from that bonus.

4.2 Wagering Requirements

Standard wagering requirements for sgjili bonuses range from 15x to 40x the bonus amount (or bonus plus deposit amount, as specified). For example, a ₱1,000 bonus with 30x wagering requires ₱30,000 in total wagers before winnings can be withdrawn. Wagering contributions vary by game type: slots typically contribute 100%, live casino games contribute 10-20%, table games contribute 5-15%, and some games may be entirely excluded from bonus wagering. Maximum bet limits apply while wagering bonuses (typically ₱100-₱200 per spin or hand). Bets exceeding the maximum bet limit while a bonus is active will void the bonus and associated winnings. Wagering requirements must typically be completed within 7-30 days from bonus activation; expired bonuses and associated winnings are forfeited.

4.3 Bonus Abuse and Fraudulent Behavior

sgjili employs sophisticated fraud detection systems to identify bonus abuse patterns. The following behaviors constitute bonus abuse and will result in immediate bonus forfeiture and potential account termination: (a) Creating multiple accounts to claim the same bonus multiple times; (b) Coordinated play or collusion with other Members to meet wagering requirements; (c) Using betting strategies designed to exploit bonus terms (e.g., opposite betting, low-risk strategies on table games); (d) Delaying game rounds or features to complete wagering after a bonus expires; (e) Making deposits through stolen, fraudulent, or third-party payment methods to claim bonuses. Members suspected of bonus abuse will have their accounts suspended pending investigation, and all bonus funds and related winnings will be confiscated.

4.4 VIP and Loyalty Programs

sgjili operates a tiered VIP program rewarding consistent play with exclusive benefits including higher withdrawal limits, faster processing times, personal account managers, cashback offers, birthday bonuses, and invitations to exclusive tournaments. VIP tier advancement is based on cumulative wagering volume calculated monthly. The Operator reserves the right to adjust VIP tier requirements, benefits, and eligibility criteria at any time. VIP benefits are non-transferable and may be revoked if a Member violates sgjili Terms or engages in fraudulent activity.

5. Game Rules and Fair Play

5.1 Game Fairness and RNG Certification

All games offered on sgjili use certified Random Number Generators (RNG) or live dealer equipment tested and approved by PAGCOR-accredited testing laboratories. Game outcomes are determined entirely by random chance and cannot be predicted or influenced by the Operator, Members, or third parties. Return to Player (RTP) percentages for each game are publicly available in the game information section. Quarterly audits verify that actual game performance matches published RTP percentages within accepted statistical variance.

5.2 Game Malfunctions and Errors

In the event of a game malfunction, software error, or network interruption: (a) Any bet affected by the malfunction will be voided and refunded to the Member's Balance; (b) If a malfunction results in incorrectly awarded winnings, sgjili reserves the right to deduct the erroneous payout from the Member's account; (c) If a malfunction results in failure to credit legitimate winnings, sgjili will manually credit the correct amount after investigation; (d) Game rounds interrupted due to disconnection will typically auto-complete according to the game's logic and results will be reflected once the Member reconnects. Members must report suspected game malfunctions to sgjili support within 24 hours of occurrence for investigation.

5.3 Prohibited Gaming Practices

The following gaming practices are strictly prohibited and will result in immediate account termination and forfeiture of funds: (a) Use of bots, automated software, or artificial intelligence to place bets; (b) Use of exploits, glitches, or vulnerabilities in game software to gain unfair advantage; (c) Collusion with other Members in poker, live dealer games, or tournaments; (d) Arbitrage betting across multiple platforms; (e) "Chip dumping" or deliberately losing to transfer funds to another account; (f) Use of virtual private networks (VPN) or proxy servers to conceal location or identity. sgjili employs advanced detection systems to identify irregular play patterns, and reserves the right to suspend accounts pending investigation of suspicious activity.

6. Responsible Gaming and Self-Exclusion

6.1 Age Verification and Underage Gaming

sgjili Casino services are strictly prohibited for individuals under the age of 21. The Operator employs age verification systems during registration and KYC processes to prevent underage gaming. Members who are discovered to be under 21 years of age will have their accounts immediately closed, all wagers voided, and deposited funds refunded (minus any winnings) to the deposit source. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing online gaming sites.

6.2 Responsible Gaming Tools

sgjili provides the following responsible gaming tools to help Members maintain control over their gaming activity: (a) Deposit limits: Set daily, weekly, or monthly deposit limits through account settings; (b) Loss limits: Set maximum loss amounts per session, day, or week; (c) Session time reminders: Receive notifications after specified periods of continuous play; (d) Temporary cooling-off periods: Voluntarily suspend account access for 24 hours, 7 days, or 30 days; (e) Self-exclusion: Permanently close your account for a minimum of 6 months or indefinitely. Responsible gaming limits take effect immediately upon setting; increases to existing limits have a 24-hour delay before taking effect. Cooling-off periods and self-exclusion cannot be reversed before the specified period expires.

6.3 Problem Gambling Resources

If you or someone you know is experiencing gambling-related problems, sgjili encourages seeking help through the following resources: PAGCOR Responsible Gaming Program (contact via PAGCOR website), Gamblers Anonymous Philippines (in-person support groups nationwide), National Center for Mental Health Crisis Hotline: 0917-899-8727 (USAP), and Philippine Psychiatric Association member referrals for licensed mental health professionals. sgjili support staff can provide information on available resources and assist with voluntary self-exclusion procedures.

7. Account Closure and Termination

7.1 Voluntary Account Closure

Members may request voluntary account closure at any time by contacting sgjili customer support. Before closure is finalized: (a) All pending wagers must be settled; (b) All bonus funds will be forfeited; (c) Withdrawable Balance must be withdrawn or will be forfeited after 90 days; (d) KYC verification must be completed if not already done. Voluntarily closed accounts may be reopened after a 7-day cooling-off period by contacting support, unless the closure was requested as part of a self-exclusion or responsible gaming measure.

7.2 Termination by sgjili

sgjili reserves the right to immediately suspend or terminate a Member's account without prior notice if: (a) The Member violates any provision of these Terms and Conditions; (b) The Member engages in fraudulent, illegal, or unethical conduct; (c) The Member provides false information during registration or KYC verification; (d) The Member is subject to legal proceedings or sanctions prohibiting online gaming activity; (e) The Member's jurisdiction prohibits online gaming or sgjili operations; (f) Required regulatory compliance cannot be achieved. Upon termination, all bonus funds and pending winnings derived from policy violations will be forfeited. Deposited funds (excluding ill-gotten gains) will typically be refunded to the original deposit method after investigation concludes.

8. Dispute Resolution and Complaints

8.1 Complaint Procedure

Members who wish to file a complaint regarding game outcomes, account issues, or operator conduct must follow this procedure: (a) Contact sgjili customer support via live chat or email ([email protected]) within 30 days of the disputed event; (b) Provide detailed information including account username, date and time of incident, game name (if applicable), transaction IDs, and description of the issue; (c) sgjili will investigate and respond within 7 business days with findings and proposed resolution; (d) If the Member is not satisfied with sgjili's resolution, the complaint may be escalated to PAGCOR for third-party review. PAGCOR contact information and complaint procedures are available at the PAGCOR website.

8.2 Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms, the sgjili platform, or gaming activities conducted through sgjili shall be subject to the exclusive jurisdiction of Philippine courts and PAGCOR arbitration procedures. Members irrevocably consent to Philippine jurisdiction and waive any objections based on venue or forum non conveniens. All legal proceedings must be conducted in English.

8.3 Limitation of Liability

To the maximum extent permitted by Philippine law, sgjili and its officers, directors, employees, agents, and affiliates shall not be liable for: (a) Any indirect, incidental, consequential, or punitive damages arising from use of the platform; (b) Loss of profits, revenue, or anticipated savings resulting from account suspension or service interruption; (c) Unauthorized access to or alteration of Member data due to third-party security breaches beyond sgjili's control; (d) Losses resulting from Member's failure to maintain account security; (e) Technical malfunctions, server downtime, or force majeure events. sgjili's total liability to any Member for all claims arising from use of the platform shall not exceed the amount deposited by that Member during the 6 months preceding the claim.

9. Intellectual Property and Content Use

9.1 Ownership of Content

All content on the sgjili platform, including but not limited to text, graphics, logos, images, software, game interfaces, and audio-visual elements, is the property of sgjili or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. Members are granted a limited, non-exclusive, non-transferable license to access and use the sgjili platform for personal entertainment purposes only. This license does not permit: (a) Reproduction, distribution, or public display of sgjili content; (b) Modification, reverse engineering, or creation of derivative works; (c) Commercial use of sgjili content or branding; (d) Scraping, data mining, or automated extraction of platform content.

10. Privacy and Data Protection

10.1 Data Collection and Use

Collection, use, storage, and protection of Member personal information is governed by the sgjili Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, Members acknowledge they have read and consent to the data practices described in the Privacy Policy. Key data practices include: (a) Collection of personal information during registration and KYC verification; (b) Use of cookies and tracking technologies to enhance user experience; (c) Sharing of information with payment processors, game providers, and regulators as required; (d) Retention of data for regulatory compliance periods (typically 5-10 years). Members have rights under the Philippine Data Privacy Act to access, correct, and request deletion of their personal information subject to regulatory retention requirements.

11. Contact Information

For questions, support requests, or concerns regarding these Terms and Conditions, Members may contact sgjili customer support through the following channels:

• Live Chat: Available 24/7 through the sgjili website and account dashboard
• Email: [email protected] (response within 24 hours)
• Operating Hours: Customer support staff available 24 hours a day, 7 days a week
• Languages Supported: English and Filipino (Tagalog)

Last Updated: January 15, 2026
Effective Date: January 15, 2026
Version: 3.2